Privacy Policy
Last updated: January 2026
1. Introduction
NAOUAL respects your privacy and is committed to protecting your personal data. This privacy policy complies with Tunisian Law No. 2004-63 of July 27, 2004, on the protection of personal data and the Instance Nationale de Protection des Données Personnelles (INPDP) regulations.
2. Data We Collect
We may collect the following personal information: name, email address, phone number, shipping address, and payment information. We collect this data when you contact us, place an order, or subscribe to our newsletter.
3. How We Use Your Data
We use your personal data to process orders, communicate with you, send marketing materials (with your consent), improve our services, and comply with legal obligations. We do not sell or rent your personal information to third parties.
4. Data Storage and Security
Your data is stored securely on servers located in Tunisia or within the European Union. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
Under Tunisian law, you have the right to access, rectify, delete, or object to the processing of your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us at info@naoual.de.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function properly.
7. Third-Party Services
We may use third-party services for payment processing, analytics, and marketing. These services have their own privacy policies and may collect data independently. We ensure that all third parties comply with applicable data protection regulations.
8. Contact Information
For any questions regarding this privacy policy or to exercise your data protection rights, please contact us at: NAOUAL, Rue Omar Kaddeh Immeuble Le Montplaisir, 1073 Montplaisir, Tunisia. Email: info@naoual.de, Phone: +216 21 237 222.